1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our website and services. This may include name, email address, phone number, service address, project details, communication records, browser type, device information, referring URLs, and pages visited.
2. How We Use Your Information
We use your information to respond to inquiries, schedule service conversations, provide pool and spa support, improve website performance, measure advertising activity, send relevant service communications, and comply with legal obligations.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers, legal authorities when required, business successors, or parties you authorize.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tags, call tracking, form tools, scheduling tools, advertising pixels, CRM tools, and similar technologies to operate the site, understand traffic, attribute leads, and improve marketing performance.
5. Data Security
We use reasonable safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of electronic transmission or storage is completely secure.
6. Your Rights and Choices
You may request access, correction, deletion, or opt-out support where applicable. You can also unsubscribe from marketing emails using the link in those messages.
7. Third-Party Services
Our website may link to or integrate with third-party platforms such as analytics, advertising, CRM, scheduling, form, and payment tools. Those services have their own privacy policies.
8. Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children.
9. Policy Updates
We may update this policy from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
Questions about this policy can be sent to Aqua Spas & Pools by phone at (253) 851-6942 or by visiting https://www.aquaspas.com/.